Privacy Policy

Last Updated: 27.11.2025

Velyra Global (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, and communication channels.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information You Provide

We may collect the following personal data when you contact us, request a consultation, or use our services:

• Full name

• Email address

• Phone number

• Company name and business details

• Project requirements or service requests

• Payment information (processed securely by third-party providers)

1.2. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Cookies and tracking data

1.3. Data From Third-Party Integrations

For CRM implementation and marketplace management services, you may grant us access to systems such as:

• HubSpot, Salesforce, Zoho CRM

• Etsy, eBay, Amazon seller accounts

• Analytics platforms
  We only access this data to provide the services you request.

2. How We Use Your Information

We use your information to:

• Provide and improve our services

• Communicate with you regarding projects, support, and updates

• Create CRM systems and sales funnels tailored to your business

• Manage and optimize marketplace accounts (Etsy, eBay, Amazon)

• Analyze performance and generate reports

• Comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR Compliance)

We process your data based on:

• Contractual necessity — to perform requested services

• Legitimate interests — improving our services and communication

• Consent — for newsletters or optional data collection

• Legal obligations — accounting, compliance, security

4. How We Share Your Information

We may share your data only with:

• CRM and automation platforms needed for service delivery

• Marketplace platforms you authorize us to manage

• Payment processors

• Legal or regulatory authorities when required

• Trusted contractors working under confidentiality agreements

We never sell your data to third parties.

5. Data Storage and Security

We implement industry-standard measures to protect your information, including:

• Encrypted data storage

• Secure access controls

• Two-factor authentication for sensitive accounts

• Limited-access internal policies

We retain your information only for as long as necessary to fulfill the purpose it was collected for.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request corrections or deletions

• Withdraw consent

• Request data export

• Object to processing

• Lodge a complaint with a supervising authority

To exercise any rights, contact us at:
info@velyraglobal.com 

7. Cookies and Tracking Tools

We use cookies to:

• Improve website performance

• Analyze visitor behavior

• Personalize user experience

You can disable cookies in your browser settings.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect their data.

10. Changes to This Privacy Policy

We may update this policy occasionally. The revised version will be posted with a new "Last Updated" date.

11. Contact Information

If you have questions about this Privacy Policy, contact us:

Phone: +17373636752
Email: info@velyraglobal.com